Adding employees

The Plum dashboard makes it easy to add new employees to your insurance policies or benefits. This article explains how you can

Adding an employee and their dependents

To add an employee, click on the Add new employee button.

From here, click Add an employee.

Add details about this employee in the pop-up window that appears.

Please note that the date of joining cannot be more than 30 days in the past or before the policy inception date. The employee ID cannot be changed later.

Once you've added an employee, you can add their dependents in the next screen.

Depending upon the kind of policy you’ve purchased for your team, you’ll be able to include either their children and their spouse (if it’s an ESC policy) or their children, spouse, and their parents.

Existing dependents of an employee on the date of addition should be added during this process.

You can add new dependents to the employee, in the event of marriage and childbirth, at a later date. However, you cannot add existing dependents at a later date.

For example, consider a scenario where you're adding a new employee Ram to the policy list. Ram's only dependent is his wife Mary. If you're adding Ram into your group health insurance policy, Mary should be added to Ram's dependents when you do this process. You will not be allowed to add Mary at a later date.

Now, consider a scenario where Ram is unmarried and you add him to the policy without any dependents. Six months down the line, Ram gets married to Mary. You can then easily modify Ram's dependents and add Mary without any restrictions.

Review all the details before submitting. Plum’s team will now work with your insurer and help you adjust your premium in accordance with the new changes.

For new additions, the premium will increase and is deducted from your CD balance. Therefore, it is advised to top-up your CD balance before proceeding with additions.

And for deletions, the premium will decrease. The difference will be added to your CD balance if the dependent didn't claim during the policy period. The team will also be available for any help around getting these changes finalized.

Adding multiple employees and their dependents

Under the add new employee dropdown list, you can use the Add employees in bulk option to upload all your new employee data at once.

Based on the kind of policy you have, you can download one of these templates and format your data the same way, before uploading to Plum.

Plum identifies a new employee uniquely and their associated dependents using the employee ID. So, dependents of an employee should also have the same employee ID as the employee in the sheet.

The Relationship column captures the relationship of the dependent with the employee. These can have any of these values: self, parent, spouse, son, daughter.

You can include either an employee’s parents (mother, father or both the mother and father) or their parents in law to the policy (mother-in-law, father-in-law, or both). The addition of parents-in-law is subjective to the insurer.

An employee cannot have a parent and a parent-in-law as dependents in the policy.

Make sure you review and check your data thoroughly before proceeding further.

After successfully uploading your CSV/XLSX file, you’ll have to map each column in the sheet with the respective fields that Plum requires.

If there are any errors in the format of some rows or values in the sheet, they’ll show up on this screen, as shown below. Fix the errors to proceed.

Choose the benefits that your new employees will receive before submitting.

That’s it. Plum’s team will now work with your insurer and help you adjust your premium in accordance with the new changes.

For new additions, the premium will increase and is deducted from your CD balance. Therefore, it is advised to top-up your CD balance before proceeding with additions.

Invite employees to add their details and their dependents' details

From the add new employee dropdown, you can click on Invite employees to add their details.

In the next screen, you can enter the email address, the employee ID, and the date of joining of new employees who've just joined your team. You can also enter their first name and last name as an option.

Alternatively, you can Import from a spreadsheet that contains these details. You don't need to have their dependent information handy in the spreadsheet, even though you've purchased a policy that covers their spouse, children or parents.

While importing, if you're unsure of the format the sheet needs to be in, download a sample file we've prepared for you.

Once your file has uploaded successfully, proceed by clicking Next.

Here, you'll need to ensure your sheet's columns are mapped to the details that Plum requires to send out an invitation to your employees. Proceed by clicking Next.

This screen lets you review the details added. Any issues with the data will be flagged.

Once the issues, if any, are corrected, proceed by clicking Next.

You can then view a summary of the policies and benefits that will be added for the new employees. You can even see a preview of the sample email that Plum sends by clicking on Show invitation email.

If you're all set, you can go back to the summary and click on Invite employees. You're done for now! You can go back to the Plum dashboard and view which employees have filled in their details.

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